About Steamboat Data Systems, Inc.
NOTE: As of March 1, 2004, we became Steamboat Data Systems, Inc , a New York State "S" Corporation. After six years as a DBA sole proprietorship, Dave Lundgren's retirement from the Town of Poughkeepsie PD and the expanding nature of our business indicated to us that it was time to "go straight", so to speak.
Greg Wagler and Dave Lundgren, above, are enjoying a pleasant poolside working session at our favorite place, The Buttes in Tempe, Arizona, at the successful conclusion of a 2003 trip to the Sahuarita Police Department south of Tucson. Things weren't always this good; A lot of cop history and database training had to take place before we ever got on a plane or saw the gorgeous scenery in and around Phoenix, Tempe and Scottsdale from the cliff face of The Buttes.
Some Ancient History: David Lundgren became a
part-time cop in Hyde Park, New York way back in the Fall
of 1976. Hyde Park was in those days a one-car department
of seven or eight part-time officers. Cops worked alone
with backup from the Sheriff's Office and the State Police
when things got hot.
Lundgren moved to the Town of Poughkeepsie Police
Department in 1980 as a full-time patrol officer. Since
then, he has worked as a detective, a patrol sergeant, and
since June of 1994, a detective sergeant. Lundgren's
responsibilities included overseeing the day-to-day
operations of the Detective Division's 16 personnel. It was
the inheriting of the infamous "Two Legal Pad" system of
case management in 1994 that led to the creation,
development and eventual marketing of PolicePro.
Lundgren retired from the police department after 23 years
on August 14, 2003 to pursue database development and
PolicePro as a fulltime enterprise.
In 1998 Greg Wagler came aboard, initially as a trainer,
but rapidly discovered the same latent geek potential that
had astonished Lundgren - previously immune to academic
pursuits - earlier when he found that he indeed could not
only operate a computer but design information systems on
the thing. A great deal of computer and college level
training, endless nights and education ensued as the two
polished their database skills to a high level.
In the Spring of 2009 we were joined by Doug West, a
programmer extraordinaire, who brought with him a ton of
relevant business experience that we frankly lack. Doug, a
full partner, took over the role as President of the
company, leaving Dave as VP to focus on the design, future
planning and support work. Greg and Dave are still the
Travel Team - the guys who show up and get you installed,
trained and going, and more importantly keep you that way
over the years.
While the official HQ and physical office is in Waterford,
NY, in gorgeous Saratoga County, we're actually dispersed
over 150 miles from the mid Adirodacks to Poughkeepsie. Of
course, in this business, it doesn't matter where you are,
and Greg and Dave have frequently done support work from
the deck of the Topsail Island beach house we retreat to
annually in North Carolina.
A lot of water has gone under the bridge since the
beginning, and more clients and responsibilities mean we
have to adapt - but the core ethic remains. We are always
focused on meeting or exceeding customer demands. If you're
not happy, neither are we.